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General Conditions

These General Conditions apply to all bookings and stays at Oakshaw Guesthouse. By making a reservation or staying at the property, guests agree to comply with the terms outlined below. Please read these conditions carefully before confirming your booking.

Booking and Payment

All reservations are subject to availability and confirmation.
Guests must provide accurate personal and payment information at the time of booking.

Payment may be required either at the time of booking or upon arrival depending on the rate selected. Oakshaw Guesthouse reserves the right to cancel bookings where payment details are invalid or incomplete.

Check-In and Check-Out

  • Check-in: From 3:00 PM

  • Check-out: By 11:00 AM

Early check-in or late check-out may be available upon request and subject to availability. Additional charges may apply.

Cancellation Policy

Cancellation policies may vary depending on the booking rate selected.

  • Free cancellation may be available up to a certain period before arrival.

  • Cancellations made after the permitted period or no-shows may incur a charge equivalent to part or all of the booking cost.

Guests are advised to check the cancellation terms at the time of booking.

Guest Responsibilities

Guests are expected to behave responsibly and respect other guests, staff, and property facilities.

While staying at the guesthouse, guests agree to:

  • Use the room and facilities in a reasonable manner.

  • Avoid excessive noise or disruptive behavior.

  • Comply with any safety instructions or house rules provided.

Guests may be charged for any damage caused to the property or for excessive cleaning required after departure.

Property Damage

Guests are responsible for any loss or damage caused to the property, furnishings, or equipment during their stay. The cost of repair or replacement may be charged to the guest.

Personal Belongings

Oakshaw Guesthouse is not responsible for loss, theft, or damage to personal belongings during your stay. Guests are advised to keep valuables secure.

Website Accuracy

While we strive to ensure that all information on our website is accurate and up to date, errors may occasionally occur. We reserve the right to correct pricing, availability, or content errors and to cancel or modify bookings affected by such errors.

Use of the Website

By using our website, you agree not to:

  • Use the site for unlawful or fraudulent purposes

  • Attempt to gain unauthorized access to systems or data

  • Introduce malicious software or harmful material

Unauthorized use of the website may result in restricted access or legal action.

Privacy

Any personal information collected during the booking process is handled according to our Privacy Policy and is used only for booking management, communication, and service improvement.

Changes to These Conditions

Oakshaw Guesthouse reserves the right to modify these General Conditions at any time. Updated terms will be published on this page and will apply to all future bookings.

Contact Information

If you have any questions regarding these General Conditions, please contact us:

Oakshaw Guesthouse
2 Westbrae, Paisley PA1 2EB
Email: office@oakshawguesthouse.co.uk