Privacy Policy

At Oakshaw Guesthouse, we value the privacy and security of our guests and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website Oakshaw Guesthouse or book accommodation with us.

By using our website and services, you agree to the practices described in this Privacy Policy. Our goal is to ensure transparency and maintain trust while providing a safe and comfortable online experience.

Information We Collect

When you interact with our website or book accommodation at our guesthouse in Paisley, we may collect the following types of information:

Personal Information

We may collect personal details such as:

Full name
Email address
Phone number
Billing or payment details
Booking preferences and stay dates

This information is typically provided when you make a reservation, subscribe to our newsletter, or contact us through our website.

Non-Personal Information

We may also collect certain technical data automatically, including:

Browser type
IP address
Device information
Pages visited on our website
Date and time of website visits

This information helps us understand how visitors use our website and improve the experience for guests searching for accommodation in Paisley.

How We Use Your Information

The information we collect may be used for several purposes, including:

Processing and managing accommodation bookings
Communicating with guests regarding reservations
Providing customer support and responding to inquiries
Improving our website functionality and services
Sending updates, special offers, or guesthouse promotions (only if you consent)

We only use personal information when it is necessary to deliver our services and improve your stay experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Understand how visitors interact with our website
Remember user preferences
Improve website performance
Provide relevant information about our guesthouse and services

You can choose to disable cookies in your browser settings, although doing so may affect certain website features.

How We Protect Your Information

We take reasonable security measures to protect personal data from unauthorized access, misuse, or disclosure. Our website uses secure systems and trusted service providers to manage online bookings and communication.

Although we strive to protect your personal information, no online transmission can be guaranteed to be completely secure. Therefore, we encourage users to take precautions when sharing personal data online.

Third-Party Services

Our website may use trusted third-party services for booking management, payment processing, and website analytics. These service providers only access information necessary to perform their services and are required to protect your data in accordance with privacy regulations.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or booking management requirements.

Once the information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on applicable data protection laws, you may have certain rights regarding your personal data, including:

The right to access your personal information
The right to request correction of inaccurate data
The right to request deletion of personal information
The right to restrict or object to certain data processing activities

If you wish to exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Oakshaw Guesthouse
2 Westbrae
Paisley, PA1 2EB
Email: Office@OakshawGuesthouse.co.uk

We are committed to ensuring your privacy and maintaining transparency in how we manage guest information.